Terms & Conditions

GENERALITIES

Macaw IT Services and Solutions, LLC operates this website. Throughout the site, the terms “we,” “us,” and “our” refer to Macaw IT Services and Solutions, LLC. Macaw IT Services and Solutions, LLC offers this website, including all the information, tools and services that are made available on this site, available to you, the user, as long as you accept all the terms, conditions, policies and notices contemplated here.

By visiting our site and / or purchasing something from us, you interact with our “Service” and acknowledge as binding the following terms and conditions (hereinafter referred to as “Terms of Service”, “Terms”), including any additional terms and conditions and the policies mentioned here and / or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, suppliers, customers, merchants and / or who contribute content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not accept all of the terms and conditions of this agreement,You will not be able to access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

New features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after any changes are posted constitutes your acceptance of such changes. Our store is hosted by Namecheap, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1: ONLINE STORE TERMS

By accepting these Terms of Service, you represent that you are the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of the Minors who depend on you use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, by using the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).

It will not transmit any computer worms or viruses or any code of a destructive nature.

Failure or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to accommodate and comply with technical networking or device connection requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or take advantage of any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for ease of reading only and will not limit or affect these Terms.

SECTION 3: ACCURACY, COMPLETENESS AND TIMELINE OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or up-to-date. The material presented on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting major, more accurate, more complete, or newer sources of information. By relying on any material on this site, you do so at your own risk.

This site may contain certain historical information. Historical information is inevitably not current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without prior notice at any time.

We will not be liable to you or to any third party for any modification, price change, suspension or interruption of the Service.

SECTION 5: PRODUCTS OR SERVICES (if applicable)

Certain products or services may be exclusively available online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have done everything possible to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions or product prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time.Any offer of any product or service made on this site is void where such product or service is prohibited.

We do not guarantee that the quality of any product, service, information or other material that you have purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place in our store. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household, or per order. These restrictions may include orders placed with the same customer account, the same credit card, or orders that use the same billing or shipping address. In the event that we make a change or cancel an order, we will attempt to notify you via email or the billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to have been placed by merchants, resellers or distributors.You agree to supply complete and accurate current account and purchase information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.

For more information, see our Returns Policy.

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, have no control over, nor do we contribute.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement of any kind. We will not have any responsibility as a consequence of your use of optional third-party tools or in relation to them.

Any use you make of the optional tools offered through the site is at your own risk and expense, and you should ensure that you are familiar with and approve of the terms under which the relevant third-party vendors provide such tools.

We may also, in the future, offer new services or features through the website (including the release of new tools and resources). These new features or services will also be subject to these Terms of Service.

SECTION 8: THIRD PARTY LINKS

Some content, products and services available through our Service may include third party resources.

Third party links on this site may direct you to third party web pages that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy, nor do we guarantee or assume any liability or responsibility for third-party web pages or resources, or for any other third-party material, product, or service.

We are not responsible for any damages or losses related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please review the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to them.

SECTION 9: USER COMMENTS, OPINIONS AND OTHER COMMUNICATIONS

If, at our request, you send certain specific communications (for example, entries in a contest) or, without a request from us, send creative ideas, suggestions, proposals, plans or other materials, either online, by email, by mail postcard, or otherwise (hereinafter collectively referred to as ‘comments’), you agree that we may, at any time, without restriction: edit, copy, publish, distribute, translate and use in any medium any comment that you send us. We have and will not have any obligation (1) to keep any comments confidential; (2) pay compensation for any comments; or (3) respond to any comments. We may, but have no obligation to monitor,edit or remove content that in our sole discretion we determine is illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or objectionable, or that infringes the intellectual property of either party or these Terms of Service. You agree that Your comments will not infringe any third party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. In addition, you agree that your comments will not contain defamatory, illegitimate, abusive or obscene material, nor will they contain any computer viruses or other harmful software that may in any way affect the operation of the Service or any related website. You cannot use a fake email address,pretend to be someone else or deceive us or mislead third parties about the origin of the comments. You are solely responsible for the comments you make and their accuracy. We do not assume any responsibility or liability for comments posted by you or a third party.

SECTION 10: PERSONAL INFORMATION

Submitting personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11: ERRORS, INACCURACIES AND OMISSIONS

There may be information on our site or in the Service that, from time to time, contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product delivery charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, to change or update information, or to cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order. ).

We do not assume any obligation to update, modify or clarify information in the Service or on any related website, including but not limited to pricing information, except when required by law. No specified update or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website was modified or updated.

SECTION 12: PROHIBITED USES

In addition to the prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content (a) for any illegal purpose; (b) to request others to perform or participate in any illegal act; (c) to violate any local, international, federal, provincial or state regulation, rule, law or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, damage, defame, slander, denigrate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) submit false or misleading information;(g) upload or transmit viruses or any other type of harmful code that affects or may affect the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of others; (i) send spam, phishing, pharm, pretext, spider, trace or extract; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, or other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.(i) send spam, phishing, pharm, pretext, spider, trace or extract; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, or other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.(i) send spam, phishing, pharm, pretext, spider, trace or extract; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, or other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that periodically, we may remove the service for indefinite periods of time or cancel the service at any time, without notifying you. You expressly agree that your use of the service or the inability to use it is at your risk. The service and all products and services delivered to you through the service (unless otherwise specified by us) are offered “as is” and “as available” for your use, without any representation, warranty or condition of any kind. , whether express or implied, including all implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title, and non-infringement. In no event does Macaw IT Services and Solutions, LLC, our directors, officers, employees, affiliates, agents,Contractors, interns, suppliers, service providers or licensors will be responsible for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to; loss of profit, loss of income, loss of savings, loss of data, replacement costs or similar damages, whether by contract, injury (including negligence), strict liability or otherwise, arising out of your use of any of the services or any product purchased through the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content,or any loss or damage of any kind that has been incurred as a result of the use of the service or of any content (or product) published, transmitted or made available through the service, even if it is informed of its possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

SECTION 14: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Macaw IT Services and Solutions, LLC and our parent company, subsidiaries, affiliates, associates, officers, directors, agents, contractors, licensors, service providers, subcontractors, vendors, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, incurred by a third party due to your breach of these Terms of Service or the documents they incorporate by reference or arising out of your breach of the same, or by the violation of any law or rights of a third party that you do.

SECTION 15: SEVERABILITY

In the event that any provision of these Terms of Service is determined to be illegal, null or unenforceable, such provision will nevertheless be enforceable to the extent permitted by applicable law, and the unenforceable part will be considered separate from the these Terms of Service, without such determination affecting the validity and applicability of the other provisions.

SECTION 16: TERMINATION

The obligations and responsibilities of the parties incurred before the termination date will continue in force after the termination of this contract for all purposes.

These Terms of Service are effective unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease to use our site If in our judgment you breach, or we suspect that you have breached, any term or provision of these Terms of Service We may also terminate this agreement at any time without prior notice and you will remain responsible for all amounts due, up to and including the termination date; and / or consequently we may deny you access to our Services (or part of them).

SECTION 17: ENTIRE AGREEMENT

The fact that we do not exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of said right or provision.

These Terms of Service and any policies or operating rules that we have posted on this site or with respect to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior agreement, communication, or proposal. or contemporary, whether oral or written, between you and us (including, but not limited to, previous versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed against the writing part.

SECTION 18: APPLICABLE LAW

These Terms of Service and any separate agreement by which we provide Services to you shall be governed by and construed in accordance with the laws of 19321 PARK ROW, HOUSTON, TX, SUITE 1113, HOUSTON, TX, 77084, United States.

SECTION 19: CHANGES TO TERMS OF SERVICE

You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your use of our website or the Service or your access to any of these continuously after the publication of any change in these Terms of Service, constitutes acceptance of said changes.

SECTION 20: CONTACT INFORMATION

Questions about the Terms of Service should be sent to [email protected] . Or [email protected]

Sales Terms & Conditions

Macaw IT services and solutions, LLC offers a 30-day parts warranty within US locations only.  All international sales are final – No refunds or returns allowed.

We will not be liable in any case the machine shows low performance or shows usual wear-and-tear after the warranty has expired.  It is important to note that warranty starts upon the receipt of the machine.  Should you require service within the 30-day warranty window, we can offer a remote diagnosis via video conference.

We highly suggest that you purchase a maintenance contract with a local copier service.  We offer service maintenance including labor, parts, preventive maintenance kits, and supplies within Southern California customers only.

Supplies such as toners, drums, and fusers are provided as-is.  Please note that these supplies are not included in the parts warranty stipulated herein.  Should you need 100% supplies, we offer these supplies for sale at additional cost.

All machines are non-refundable.

Item exchange will be accepted in the following circumstances only:

  • The machine is delivered with in transit damage.  If upon inspection substantial damage is observed, customer has the right to refuse the receipt of an item.  It is recommended not to unpack damaged pallets or crates.
  • The machine doesn’t match the invoice description.  Please check the make, model, and additional description indicated.

Nationwide Delivery

The machine will be delivered to your driveway or curb outside the delivery address you provided upon purchase. It is the customer’s responsibility to transport the product inside.

Delivery Options: (Notify us prior to shipment of your machine should you need to avail any of these services at an additional cost.)

White Glove Delivery

Lift Gate Service

Inside Delivery

Residential/ Non-commercial Delivery

Notify before delivery

Stairs

International Shipping

Shipping Method – We ship any where in the world by Ocean Freight. With Ocean Freight, your order will be shipped to the ocean port closest to your address. If you require that we ship your order to your door, please specify that you would like a door to door rate.

Shipping Rates – We are happy to provide the lowest shipping rates possible to our international customers. For a shipping quote, please contact us and include your complete shipping address.

Additional Taxes & Charges – Import duties, taxes, charges, and customer broker fees are not included in the product price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

Shipping Time – Please be aware that while we ship out international orders in the time quoted, shipments may be delayed due to Customs/Clearance.

Customs & Clearance –  All international customers are also responsible for clearing customs upon receipt of their order. The customs tariff depends on the country you reside in. You can contact your local customs department to inquire about customs duties (tariffs) on copier machine imported from the United States. We cannot estimate customs duties, so please contact your local customs office.

Shipping Policies 

Estimated delivery dates- opens in a new window or tab include seller’s handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment.

If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. If you’ve changed your mind and want to return it, you can ask the seller if they’ll accept a return.

Unless otherwise noted in the ordering process, all items are shipped within five to seven days of order receipt. You will receive a notification if your order is delayed or canceled.

If the item you received arrived damaged, doesn’t match the listing description, or if it’s the wrong item, you’re covered under Money Back Guarantee.

Volume Discounts

We offer volume discounts to all wholesaler, copier re-seller local and international. Contact us for more details.

Cookies

We employ the use of cookies. By accessing Macaw IT Services, you agreed to use cookies in agreement with the Macaw IT Services’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Macaw IT Services and/or its licensors own the intellectual property rights for all material on Macaw IT Services. All intellectual property rights are reserved. You may access this from Macaw IT Services for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Macaw IT Services
  • Sell, rent or sub-license material from Macaw IT Services
  • Reproduce, duplicate or copy material from Macaw IT Services
  • Redistribute content from Macaw IT Services

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms And Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Macaw IT Services does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Macaw IT Services,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Macaw IT Services shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Macaw IT Services reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Macaw IT Services a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Macaw IT Services; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Macaw IT Services. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Macaw IT Services’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.